Contacts
Welcome to the contact page of best-online-casino-aussie.pro, your independent guide to online casinos in Australia. If you have a question about our reviews, want to report an error, or would like to get in touch with our editorial team, you will find everything you need below.
How to Reach Us
The best way to contact our team is by email:
Please include a clear subject line and as much relevant detail as possible so we can direct your message to the right person and help you faster.
What You Can Write About
We welcome messages on the following topics:
- Questions about our content – anything related to our casino reviews, ratings, guides, or methodology.
- Corrections – if you have spotted outdated information, a factual error, or a broken detail in one of our reviews, let us know and we will verify and fix it.
- Feedback – suggestions on how we can improve the site, topics you would like us to cover, or general comments about your experience.
- Partnership requests – business and cooperation enquiries from brands, affiliates, and media representatives.
Response Time
We read every message we receive and do our best to reply promptly. In most cases, you can expect an answer within a few business days. During busy periods it may take a little longer, so we appreciate your patience.
Questions About Your Casino Account
Please note that best-online-casino-aussie.pro is an independent review website, not a gambling operator. We do not run any casino, hold player accounts, or process payments. This means we cannot help with:
- Deposits or withdrawals;
- Bonuses, wagering requirements, or promotional offers;
- Account registration, verification (KYC), or blocked accounts;
- Technical issues on a casino's website or app.
For all such matters, please contact the customer support team of the casino you are playing at directly — they are the only ones with access to your account and transaction details.
Need Help With Gambling?
Gambling should always remain a form of entertainment. If you or someone you know is struggling with gambling, free and confidential support is available across Australia:
Gambling Help Online — a national service offering free 24/7 counselling, information, and support for anyone affected by gambling.
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, 24 hours a day, 7 days a week)
You can also consider registering with BetStop, the Australian National Self-Exclusion Register, at www.betstop.gov.au, which allows you to exclude yourself from all licensed interactive wagering services in Australia.